Frequently Asked Questions

 

About Our Water

It's a natural fact, water is essential to the human body.

Selecting Diamond Springs service means you've made the choice to offer healthy refreshment. We deliver water the way nature intended, fresh, clean and free of harmful additives and impurities. Our water is bottled locally in our state of the art facility and delivered direct to your door. This ensures great taste and quality in every bottle.

 

Source for Our Water

Linville Gorge Wilderness area

Bottled water products labeled spring water must come from protected sources that are monitored on a regular basis. Our Spring Water is extracted from an aquifer that originates on the mountain slopes of the Linville Gorge Wilderness area. The filtering action of the aquifer, along with the slow movement of the water, both keep the purity of the water as high as can be measured. This mountain spring water is then pumped directly from sealed wells that protect it from changing surface conditions, and delivered to our bottling facility.

Bottled water may also come from treated municipal supplies and employ processing methods, such as reverse osmosis, micron filtration, distillation and ozonation to remove any chemical and microbiological contaminants. For our Distilled water, the water is heated to produce steam leaving the minerals behind. The steam is then captured and condensed for a pure, mineral-free product.

Quality Products

All of our bottled water products are ozonated. We use ozone instead of chlorine because it leaves no residual and it does not cause a taste or odor problem. Ozone is oxygen (O3 to be exact), which is bubbled through the water just before it goes into a clean, sanitized bottle.

Diamond Springs Bottled Water exceeds all federal and state health standards. The FDA regulates bottled water as a food product whereas the EPA regulates tap water provided by water utilities. Standards of quality enacted by the FDA for bottled water must be as protective of the public health as the EPA's standards (known as Maximum Contaminant Levels) for tap water. Ensuring the safety of the water is our primary objective in providing our product to you.

For additional information view the links below.


Water Quality Report

Hydration Information


Bottled Water Questions & Answers